Frequently Asked Questions

Q. How do I take care of the prints when they arrive?

A. Please handle your new print very carefully as the velvety surfaces of the prints are delicate and can scratch or bruise easily. 

If possible, it’s best to leave them in their wrapping and get them framed a.s.a.p. after you check them. Some of us even use gloves so that we don’t mar the surfaces.

 

Q. How can I know for sure what the colors of the prints actually look like?

A. For optimum color matching, we can order a small sample of the art print for you. There will be an extra charge and additional time needed. 

 

Q. What other services are available?

A. If you don't see what you want already on our website, please ask us. We are happy to receive custom requests and can create exclusive one-of-a-kind artwork just for you. There will be an extra charge and additional time needed. 

 

Q. Do you charge for shipping?

A. Shipping is included for orders shipped within the continental USA. 

 

Q. How quickly can I get my order?

A. Shipping within the USA:

*Standard Shipping Times for Art Prints: The average shipping time for your art print is approximately 4-10 business days. Actual shipping times may vary.

*Express Shipping Times for Art Prints: The average shipping time for your art print is approximately 3-5 business days. Actual shipping times may vary. 

Shipping Worldwide Express only:

*Courier Shipping Times for Art Prints: The average shipping time for your art print is approximately 3-5 business days. Actual shipping times may vary.

 

Q. Can I purchase the original artwork for any of the prints?

A. The prints shown on our website are a combination of original hand painted art with some digital enhancements. We have no original artwork for sale at this time.